Do I need a reservation?

Reservations are not required for Open Play but certainly recommended. Once we hit capacity, entry cannot be guaranteed. Reservations are required for classes.

Can I arrive early to beat the line?

No, doors will not be open earlier than the listed time on your ticket under any circumstance.

How do I purchase tickets?

Please refer to our "Book Now" tab. Simply go to the day and time you would like to book, click "book now" and follow the prompts. All reservations must be made online. Each ticket must be purchased separately after you create a profile. Waivers MUST be signed before childen can enter the gym area.

Can I get a refund if my child is sick?

We do not offer refunds, but we will happily give you a credit you can use for another play session whenever you'd like! Please email or call if your child will not be attending a session you reserved a spot for.

I plan to bring a child under 6 months old, do I need to purchase a ticket?

No, with the purchase of a sibling ticket, children under 6 months are free. However, we do require a completed waiver for all children in our facility. The front desk attendant can help at check in.

Can I bring a child over the posted age to help me supervise other children I have with me?

We have strict age ranges posted to help maintain a safe and manageable environment for our  tiniest guests. No one under the age of 18 (unless a parent or guardian) is considered a supervising adult at Ultimate Play Doylestown. Thank you for your understanding. 

Can I bring outside food?

Outside food is prohibited, with the exception of formula, breast milk, and water.  All nut products are always prohibited from entering Ultimate Play Doylestown.
 

Are snacks available for purchase?

Yes, we have a snack bar with food and drinks available for purchase. Items range from $1-$3.50.

We don't share pictures on socials, is that a deal breaker for entry?

Not at all. First, we only share stories we are tagged in on socials. But, If that doesn't work for you and your crew, we kindly ask that you let us know at the front desk at check in. We will put a tag next to your name, which specifies your crew as "no pictures". This lets us know not to share pictures on our stories for the session you attended. Please remind us every time at entry, in case our software changes or we experience a glitch, so we can maintain your privacy standards.